Business Users Can Easily Interpret Risk While Requesting Items and Approving Workflows
SAN RAMON, California — October 10, 2013 — Avatier Corp., the clear identity management software innovation leader, today debuts Avatier Service Catalog as the newest module of the Avatier Identity Management Suite (AIMS). Ahead of its time and extremely easy for business users and auditors to grasp, Avatier's patented Service Catalog goes well beyond today's concept of a traditional web request portal and makes the dream of holistic contextual risk management a reality. Remarkably, user account risk, entitlement risk, role risk, asset risk, physical access risk and service assignment risk are now made visible individually and aggregated to help desk users, managers, compliance officers, and auditors. Setting a new standard for businesses and compliance auditors, Avatier's innovative Service Catalog can truly serve as the system of record for measuring risk.
Avatier's Service Catalog is now sold separately from Identity Enforcer, Avatier's user and access provisioning solution. This allows organizations to take advantage of Avatier's automated workflow, user-centric IT Store, programming free web forms, and familiar shopping experience without the traditional delays encountered when deploying a full identity management enabled service catalog.
"Avatier Service Catalog is part of our larger vision for the company; bigger than Identity Management, we refer to it as Total Request Assurance Management (TRAM)," said Nelson Cicchitto, Chairman and CEO, Avatier Corporation. "Organizations now have a choice. Do they want to quickly deploy the world's most advanced risk management enabled service catalog or do they want to deploy a more costly and comprehensive identity management enabled service catalog with integrated access governance and enterprise password management?"
Service catalogs provide a central hub where an organization's employees can request any number of IT or business services, access to critical systems and assets, or anything else they need to do their job effectively, however, many of these catalogs are hindered by time-consuming manual or semi-manual processes, are susceptible to human error, and create undetectable information security risks.
Avatier targets these shortcomings with its identity management-enabled actionable Service Catalog, addressing all the needs of an identity — such as service requests, assets, accounts and access — across all areas of the business. Service Catalog is powerful because of its integration capabilities that allow for full automation to a vast number of on-premise and cloud-based systems. Plus, its intuitive self-service interface and dynamic workflow further reduces help desk tickets and fulfillment cycle times while providing full visibility to the status of requests. Through its workflow automation and corresponding audit reporting, organizations can be sure requests are approved by the appropriate individuals resulting in reduced risk. Service Catalog acts as the system of record for all user requests and approvals. Combined with Avatier's Compliance Auditor, Service Catalog provides full request assurance by automatically enforcing access certifications.
Service Catalog's intuitive online store presents an easy, familiar interface for business users, and supports 30 different languages and international dialects. Finally, Service Catalog includes more than 90 connectors to leading enterprise systems, applications and cloud services, making it flexible and readily configurable.
"Complexity is the enemy when measuring risk. Yet I still hear analysts advising clients to build an Identity Bus. Organizations are adding even more IT and business user complexity to the already multifaceted problem of identity management," said Nelson Cicchitto, CEO, Avatier Corporation. "One must pause and ask oneself, what good is the world's greatest identity management infrastructure if our users cannot use it?"
The Avatier Service Catalog is available immediately. Please visit www.avatier.com for more details.
Avatier software and services automate IT operations. Our identity management and access governance solutions make organizations the most secure, compliant and productive in the shortest time and at the lowest cost. Avatier is the only company providing an integrated software suite of solutions that adapts to the needs of the business user, delivering a unified framework for business processes across operations. Avatier products are deployed worldwide across 16 vertical markets and hundreds of organizations with millions of managed user identities. The Avatier Identity Management Software (AIMS) suite incorporates products for user provisioning, password management; access governance and IT risk management. All solutions represent the quickest time to value and the best operational efficiencies in the industry because of their innovative use of graphical configuration versus complex coding and scripting. Avatier is based in San Ramon, Calif. and is privately held. For more information on Avatier Corporation, go to https://www.avatier.com or call 800-609-8610.
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