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This is a friendly reminder that Non-Avatier environmental issues outside of the control of Avatier will be charged at an hourly rate of $310 an hour, billed in hourly increments.

If it is determined by Avatier that the problem reported by customer is due to a non-Avatier issue, including but not limited to configuration of Customer’s Microsoft Windows Active Directory, Windows Server, Windows IIS settings, Microsoft SQL, Windows or Mac Workstations, Browser, Network equipment, or Network settings, Avatier will advise customer that charges apply. Avatier Professional services team will need to be engaged and an invoice for services will be issued.