Customer Testimonials Illustrate How Healthcare IT Organizations Save More than $1 Million in Help Desk Costs Through Automated User Provisioning and Self-Service Password Reset Identity Management Software Innovation
SAN RAMON, Calif. — January 23, 2013 — Avatier Corp., a leader in risk-driven identity and access management software, today announced the availability of six new customer YouTube video shorts that highlight the company’s innovation and expertise in identity management. Through commentary provided by healthcare IT professionals at Gwinnett Medical Center, each vignette shows how Avatier’s automated user provisioning and self-service password reset software help Gwinnett save approximately $1.1 million in help desk costs and over 73,000 in administrative hours since implementation. With Avatier’s Identity Management Software, Gwinnett more easily integrates with doctors in their McKesson HCI, McKesson HPF and Sunquest Laboratory™ systems, while achieving enhanced Active Directory password reset security and scaling to an ever-increasing number of new hire, transfer and termination user account provisioning requests without adding staff.
The identity management customer videos credit Avatier for providing rapid deployment while delivering superior time-to-value and optimum operational efficiency through IT automation, streamlined self-service business processes and measurable cost benefits. With Avatier’s automated password reset tool with enterprise password management synchronization capabilities, the videos relate how Avatier’s Password Station allow Gwinnett to immediately fulfill requests from doctors, clinics and laboratories in their network, which ultimately results in more responsive and effective care for their patients. With Avatier’s identity management software, Gwinnett now automates new hire, transfer, termination and other HR user provisioning tasks with limited staff.
"We handle 11,000 requests every quarter," said Kelly Keeler, Gwinnett’s senior security analyst and supervisor, in the video, "and with a staff of only three, Identity Enforcer is a huge help in making sure we answer all the requests that come through, and that we get the access that’s needed for all the employees and physicians in the organization."
"Avatier is able to present customer testimonials firsthand in these videos, which illustrate the great many benefits any healthcare IT organization can realize by deploying identity management software with self-service password reset and an IT service catalog with automated user provisioning," said Nelson Cicchitto, chairman and CEO, Avatier. "With the help of our valued customers in the healthcare industry, we are spreading the word about Avatier’s innovations and the ability to scale hospital operations to higher demands without adding staff and significantly reducing operational costs."
To watch the Gwinnett Medical Center YouTube videos, please click on the following links:
Avatier software and services automate IT operations. Our identity management and access governance solutions make organizations the most secure, compliant and productive in the shortest time and at the lowest cost. Avatier is the only company providing an integrated suite of solutions that adapt to the needs of the business user delivering a unified framework for business processes across operations. Avatier products are deployed worldwide across 16 vertical markets and hundreds of organizations with millions of managed user identities. The company’s Identity and Access Risk Management (ARM) suite incorporates products for user provisioning, password management, compliance governance and risk intelligence. All solutions represent the quickest time to value and the best operational efficiencies in the industry because of their innovative use of graphical configuration versus complex coding and scripting. Avatier is based in San Ramon, Calif., and is privately held. For more information on Avatier Corporation, go to http://www.avatier.com or call 800-609-8610.
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