Avatier vs. ForgeRock Identity Platform

Avatier vs. ForgeRock Identity Platform

Comparing Avatier vs. ForgeRock Identity Platform for your company? Making a smart choice in identity and access management software is difficult. Make the wrong choice, and you will lose productivity and face a higher security risk. To help you weigh advantages and disadvantages, review our product comparison between Avatier and ForgeRock.

1) Avatier vs. ForgeRock Identity Platform: Single Sign-On Software Comparison

At first glance, Avatier and ForgeRock offer a single sign-on software. Both products are made to work with the cloud for example. However, there are more significant differences once you take a closer look at the details.

With the ForgeRock Identity Platform, you have the option to use social media credentials for single sign-on. While end-users might like this option for convenience, it carries risks. You will have less information about your identity and access management environment. In terms of special features, there is no mention made of special features such as SaaS management. Tracking SaaS usage data is a critical way to measure the value of your SaaS spending.

Selecting Avatier’s Single Sign-On software solution gives a different experience. You get a solution designed for the market’s most popular browsers: Chrome, Firefox, Safari, Edge and Internet Explorer. Avatier goes further than supporting industry-standard technology. You get detailed SaaS usage data as well. That means you can track whether or not your SaaS spending and licenses are truly being used effectively.

Tip: Your end-users will experience single sign-on multiple times per day. That’s why you need to include end-user stakeholders in your selection process. They will tell you if a given solution is truly seamless or not.

2) ForgeRock Identity Platform vs. Avatier: Password Experience For End Users

In IT security, you need to strike a balance between controls and productivity. Apply too many restrictions, and staff will complain that you are interfering with their work. That’s why we are going to consider Avatier vs. ForgeRock for the end-user experience. If end users have a poor user experience, you will face more significant training expenses and a higher chance of employees seeking exceptions.

ForgeRock offers tools aimed at the IT department’s needs to manage identity and access management. That’s helpful, yet it is only part of the picture. In reviewing a company’s product documentation, there was only one mention of end-user convenience – a push notifications feature for high-risk transactions and events. While that feature is helpful, it does not address the day-to-day needs of business users.

With Avatier, you have an identity and access management solution that emphasizes end-user convenience. For example, the conventional approach to corporate password changes requires users to get on the phone or contact another department to request support. That type of slow process is no longer acceptable. To provide a faster and better experience, use Apollo. This specialized IT security chatbot provides password reset and related support to users 24/7. Even better, it is designed to work with the systems and applications your employees already use every day like Slack and Skype.

3) Avatier vs. ForgeRock Identity Platform: Which Solution Manages Groups of Users?

Managing hundreds or thousands of user accounts shouldn’t be painful. Enterprise IT security professionals need software designed to operate at scale without sacrificing protection. If too much manual effort is required, it will be all but impossible to keep your identity and access management program running successfully.

By choosing Avatier, you get an optimized solution ready for large groups of users. Use Group Enforcer to provide the same set of access privileges to everyone in the customer support department. That standardized approach makes life easier for IT, supervisors and employees. Of course, employees can request additional access privileges if they need them. By standardizing the majority of access based on job role, managing large groups of users become much more manageable.

Looking at ForgeRock, it is unclear how large user groups are managed. There is no mention of groups in the access management product brief. Like Avatier, ForgeRock offers access lifecycle management. However, that capability has less value if there is no easy way to manage large groups of users.

Tip: Be realistic at your scale and complexity. If you need to manage thousands of users, it is vital to select a tool that makes operating at scale easy.

4) ForgeRock Identity Platform vs. Avatier: Multi-Factor Authentication (MFA) Comparison

Traditional passwords are no longer good enough. You need to offer multi-factor authentication (also known as two-factor authentication) to protect your employees and customers. However, configuring and managing MFA can quickly become a complication. To manage that complexity, let’s continue the Avatier vs. ForgeRock comparison.

Avatier multi-factor authentication equips you with multiple options. From an MFA provider standpoint, you also get support with the industry’s leading options: Duo Security, FIDO2, RADIUS, Okta, YubiKey and WebAuthna. In terms of specific authentication options, you can choose one-time passcodes, leverage mobile devices and several biometric options (e.g. facial recognition, voice identification and fingerprint). Add it together and you have a robust multi-factor authentication offering.

ForgeRock does provide multi-factor authentication support. However, the extent of MFA support appears to be more limited. For instance, the company’s website mentions multi-factor authentication and passwordless login methods. That said, there is not enough detail provided to assess the quality of ForgeRock’s MFA solution. Instead of spending endless time on research, choose Avatier, which offers detailed information on its MFA solution.

Tip: Need to win support for multi-factor authentication at your company? It helps to point to other companies that are already using this security technique. Find out more here: Which Companies Use Multi-Factor Authentication With Their Customers?

Avatier vs. ForgeRock Identity Platform: What Else Do You Need To Consider?In this short comparison, you see some of the differences between the products. However, this is just the beginning. Choosing a security software package for your company is a significant decision. You should consider multiple options, review product demos and thoughtfully weigh your options. To guide you through the buying process, kick off your vendor selection process in two hours or less.

Written by Nelson Cicchitto