Manager
Interface
Workflow
Auditing
Fulfillment
Escalations
Approval Workflow Manager
Business process management from any device.
An approval request management system from anywhere at anytime on any device.
1 intuitive interface for all approvals
Imagine 1 approval workflow manager for all requests
Workflow Manager supports service catalog requests, identity and access governance, and business service requests. Workflow Manager notifies, alerts, and lets you act on workflow requests requiring your attention. Workflow Manager makes requests for business and IT services more efficient by managing, tracking, and enabling all manual, automated and semi-automated tasks involved in asset management, system access management, and facility access management fulfillment.
Dynamic workflow engine
An agile workflow manager for all systems
Workflow Manager lets you proactively engage with requests for service catalog, access management and IT services. Workflow Manager simplifies the process of responding to requests by giving you a tool to quickly take action with confidence in the accuracy, cost controls, and documentation required. At the same time, Workflow Manager gives you an easy-to-use graphical touch interface for running reports.
Full workflow and request management audit reporting
Report with confidence on request management fulfillment and approvers
Workflow Manager lets you proactively engage with requests for service catalog, access management and IT services. Workflow Manager simplifies the process of responding to requests by giving you a tool to quickly take action with confidence in the accuracy, cost controls, and documentation required. At the same time, Workflow Manager gives you an easy-to-use graphical touch interface for running reports.
Multi-level request management
Transparent service catalog management
Workflow Manager allows for requests with complex requirements and multilevel approvals in a request management system. The Workflow Manager allows you to segment and route approval requests according to the options you specify and escalate requests when the conditions are not met. Workflow Manager makes business processes for receiving, assigning, and fulfilling requests transparent.
Automated workflow escalations
Workflow with automatic re-routing & reassignment
When triggered by service catalog and access management requests, Workflow Manager sends an email message or mobile notification to an escalated approver. Workflow Manager sets an escalation path when corporate policies, compliance, and governance conditions fail due to a task timeout, thresholds exceeded, and unmet conditions. Workflow Manager supports the escalation, re-routing and reassignment of workflow.
Administrative oversight of workflows
An innovative workflow manager for all administration
With Workflow Manager, a system administrator maintains absolute control over business processes and IT service catalog requests. Workflow Manager provides administrators and business users with an intuitive interface with a visual view of requesters; assets, access, assignments and the complete approval process flow for all requests associated to user accounts, groups and organizations.
Request management assurance
Absolute approval request management controls
Workflow Manager streamlines request management by automating the communication to all approvers engaged in a fulfillment process. Workflow Manager lets you automatically execute each step in sequence in a process through its connectors to enterprise systems, applications and cloud services. Workflow Manager allows you to build and execute multi-step, administrative processes as a single automated workflow with assurance.
Authoritative source workflow engine
Workflow automation software requests, routing and approvals
Workflow Manager uses data from authoritative sources, like Active Directory and LDAP, to automate and route service catalog requests. Workflow Manager configures to existing directories, databases, help desk, and ticketing systems to enable workflows from authoritative sources. Workflow Manager's flexible architecture enables you to add new systems and cloud subscriptions as your business adapts to change, growth, compliance regulations and uncertainty.
Workflow Manager Software
A request management approval system you can trust
Workflow Manager gives organizations an agile, intuitive and automated way to configure and connect enterprise systems. Workflow Manager enables the approval routing and communication between service catalogs, request management, and identity management systems. Request of a request's approval or fulfillment complexity, Workflow Manager streamlines the business process to according to corporate policies, governance requirements, and compliance regulations.
Workflow Manager ensures business users, departments, and organizations have the assets, system access, and facility access they need when they need it. In automating approval workflow from a service catalog and request management system, Workflow Manager streamlines approvals while removing human errors, unnecessary delays, and out-of-scope spending.