IT Service Catalog

An IT service catalog provides business users with a single view of IT services available to them. An IT service catalog streamlines the delivery of services to the business and helps improve IT operations through best practices. An IT service catalog should also allow you to manage identities, respond to operational change, and automate processes. An IT service catalog ensures improved business efficiency and reduces IT involvement by enabling self-service capabilities.

Enterprise Applications

Connect business users with the access they need to systems across an enterprise and in the cloud. Keep up with the information technology transformation.

Mobile Management

Manage mobile assets and assignments. Receive and automatically route requests for mobile-related services and fulfillment. Account for assets and owners.

Network Services

Receive networking requests. Allow business users to check the status of requests and the actions of approvers in real-time.

Cloud Requests

Accept requests for cloud services and automate backend provisioning to those systems with integration capabilities.

Technical Support

Streamline help desk and call center environments. Enable business requests for access and assets with a self-service portal.

Workplace Services

The workplace now extends to any time/any place requiring secure IT platforms with robust business services capabilities.

Avatier IT Service Catalog

The Avatier IT Service Catalog self-service portal unifies business services and IT operations. It offers a trusted single source of record for user access, service requests, security and compliance management to reduce overall risks. The Avatier Service Catalog makes managing business operations less complicated through self-service and workflow automation. Service Catalog represents a configurable solution that is agile, secure and low cost. Service Catalog aligns operations to enable your business goals.

The Avatier IT Service Catalog lowers costs through a business user self-service portal. The Service Catalog self-service portal integrates with leading help desk ticketing systems for services requiring outside assistance. Service Catalog extends business operations to mobile devices and business users in support of a continuous request management system. Service Catalog enables productivity in addition to comprehensive analytics and compliance reporting.