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Apollo AI Virtual Agent

Avatier Apollo: The World’s First Workforce & Customer Service Automation AI Virtual Agent

Securely automate any IT task using the most popular messaging channels. No mobile apps to install. No websites to visit. A truly native and natural experience for your brand.

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AI to Automate & Guard the Future of Information Technology

Apollo augments business operations, working across virtually all messaging interfaces and platforms to maximize productivity and user adoption and enabling unprecedented natural language self-service experience. The result is a significant increase in customer and workforce acceptance, reduction in operational and labor costs, and a native comfortable consistent experience.

Why You'll Love Apollo Virtual Agent

Self-Service

Self-Service Identity Management

Watch your customer satisfaction levels soar.
No waiting in a queue for assistance, and they won’t be placed on hold to look up information.

Time to Value

Immediate Time to Value

Reduce your operational and labor costs with a lower cost-per-interaction, reduced staffing requirements and significant decrease in help desk requests.

Always Connected

Always Connected

Available on all popular communications channels:
Chat, email, applications and social media. No additional software required.

Transform Your Customer Experience

Transform Your Customer Experience

Ensure brand loyalty with instant responses, decreased error rates and immediate problem resolution (decreases MTTR ). Keep customers happy and your brand secure.

Always 5 Star Customer Support

5-Star Customer Support

Provide reliable, 24/7 customer support availability, even during late-night or low-traffic hours and communicate with multiple people at the same time without adding headcount.

Avatier Apollo Mobile

Avatier Apollo

Avatier Apollo The World’s First Workforce & Customer Service Automation AI Virtual Assistant

Artificial intelligence helps you automate simple tasks and create better experiences for your customers. Avatier Apollo AI Virtual Agent empowers your agents by giving them a helping hand — which lets them focus on more complex issues. It’s simple to customize, build, and extend your customer experience with our AI Virtual Agent Identity Governance & Administration framework.

Your users can securely connect to any popular messaging service, such as Slack, Skype, Microsoft Teams, Facebook Messenger, Kik, and even SMS Text, Email and Web APIs for rich website integration.

The Communication Channels You Use Every Day

There is no software to install and no system downtime to get started. Simply request to connect or friend Apollo and you are ready to go. Use the software, phones, and computers your team uses every day. Our AI Chatbot enables security so your users can automate, request and approve anything from these leading messaging apps:

Skype
SMS
Web Chat
MS Teams
Rest API
Slack
Group Me
Facebook Messenger
kik
Twilio
Telegram

Like No Other AI Solution On The Market

Armed with strong chatbot authentication, Avatier Apollo automates mundane, repetitive IT staff tasks like:

  • Request and approve new account creation, termination, and transfers
  • Shop for applications access and company assets
  • Reset forgotten passwords, unlock accounts, synchronize passwords between cloud, legacy, and custom in-house apps
  • Schedule leave of absence, update address, title, department, mobile number, and profiles
  • Enroll in popular 3rd Party MFA providers
  • Confirm, remediate, allow exceptions, remove, approve existing employee access and assets
  • Interface with any website or internal chatbot technology using REST APIs

Organizations using Avatier Apollo expect the following:

  • 80% better adoption and use of your self service solutions
  • A significant decrease in IT requests to allow better allocation of corporate resources
  • A dramatic increase in speed of resolution
  • Better and consistent customer experience
  • Rating each experience
  • 24/7 support securely availability on any communications channel
  • A lower cost “staffing” option that is predictable, reliable, never tired, and doesn’t call in sick
  • Broader integration of secure chat within your environment with REST API integration

Support for Multi-Factor Third Party Authentication

Securing messaging is no easy task. Avatier is the first commercial chatbot technology that securely validates user identity using leading popular MFA providers. Apollo supports:

Support for Third party factors
Avatier MFA
DUO
fido
Google Authenticator
Okta
Ping ID
Radius
RSA SecurID
Facebook Messenger
Yubico
WebAuthn

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Apollo AI Virtual Agent

There is no limit to what Apollo can do.
Ready to take it for a spin?

Sign Up For 14 Day A Free Trial

FREE TRIAL