Apollo augments business operations, working across virtually all messaging interfaces and platforms to maximize productivity and user adoption and enabling unprecedented natural language self-service experience. The result is a significant increase in customer and workforce acceptance, reduction in operational and labor costs, and a native comfortable consistent experience.
Watch your customer satisfaction levels soar.
No waiting in a queue for assistance, and they won’t be placed on hold to look up information.
Reduce your operational and labor costs with a lower cost-per-interaction, reduced staffing requirements and significant decrease in help desk requests.
Available on all popular communications channels:
Chat, email, applications and social media. No additional software required.
Ensure brand loyalty with instant responses, decreased error rates and immediate problem resolution (decreases MTTR ). Keep customers happy and your brand secure.
Provide reliable, 24/7 customer support availability, even during late-night or low-traffic hours and communicate with multiple people at the same time without adding headcount.
Avatier Apollo The World’s First Workforce & Customer Service Automation AI Virtual Assistant
Artificial intelligence helps you automate simple tasks and create better experiences for your customers. Avatier Apollo AI Virtual Agent empowers your agents by giving them a helping hand — which lets them focus on more complex issues. It’s simple to customize, build, and extend your customer experience with our AI Virtual Agent Identity Governance & Administration framework.
Your users can securely connect to any popular messaging service, such as Slack, Skype, Microsoft Teams, Facebook Messenger, Kik, and even SMS Text, Email and Web APIs for rich website integration.
There is no software to install and no system downtime to get started. Simply request to connect or friend Apollo and you are ready to go. Use the software, phones, and computers your team uses every day. Our AI Chatbot enables security so your users can automate, request and approve anything from these leading messaging apps:
Armed with strong chatbot authentication, Avatier Apollo automates mundane, repetitive IT staff tasks like:
Securing messaging is no easy task. Avatier is the first commercial chatbot technology that securely validates user identity using leading popular MFA providers. Apollo supports: