July 29, 2025 • Mary Marshall

SOC 2 Identity Management Controls: Streamlining Compliance with Avatier

Achieve SOC 2 compliance with Avatier’s identity management solutions. Learn how to implement essential controls for user access reviews.

The rules come from the AICPA and cover five big ideas – security, availability, processing integrity, confidentiality and privacy. If you’re running a shop that stores credit‑card numbers or health records you can’t ignore them.

What SOC 2 Wants From Identity Management

SOC 2 is all about proving that you’ve got the right locks on the doors where data lives. The “Common Criteria” part of the report talks about logical access – basically who can log in and what they can see. A recent report from Okta says 84 % of firms had at least one identity‑related breach last year. That number alone makes auditors look hard at your login controls.

Big companies often hit the same snags:

  • Manual user set‑up that never scales.
  • Different teams doing access reviews in their own ways.
  • Not enough logs to show the auditors what they need.
  • Little view into what privileged users are up to.
  • Weak separation of duties – one person can both approve and pay.

Avatier’s “Identity Anywhere Lifecycle Management” claims it can fix those problems. It promises automation, central governance and built‑in SOC 2 checks. The idea is that you press a button and the system does the boring work for you.

Key Controls SOC 2 Looks For

1. Multi‑Factor Authentication (MFA)

SOC 2 sections CC6.1 and CC6.2 say you need strong proof that a user is who they say they are before they get in. Today that usually means two‑step login – something you know (a password) plus something you have (a code or a fingerprint). Auditors will ask:

  • Is MFA turned on for every critical app?
  • Do the policies match how sensitive the data is?
  • Are login attempts recorded?
  • Are any exceptions written down and approved?

Avatier says it can push the same MFA rule to all apps, let you choose risk‑based checks that change when a user logs in from a new city, and keep logs of every attempt. In practice it might look like this: Jane from finance logs in from home; the system asks for a push notification on her phone. If she’s traveling it could ask for a hardware token instead.

2. Regular User Access Reviews

A solid SOC 2 program needs you to check that people still need the rights they have. Auditors want evidence that:

  • Reviews happen on a set schedule.
  • Every important system is covered.
  • The process is written down and followed each time.
  • Any changes from the review are done quickly.
  • Oddball cases are explained.

With Avatier you can set a “certification campaign” that pops up every quarter. Reviewers get a simple screen that shows who has what access and a button to approve or remove it. The system then writes a trail of what each reviewer did. In my own office we tried a manual spreadsheet and it took half a day; Avatier’s tool would probably have cut that down to an hour.

3. Privileged Access Management (PAM)

Privileged accounts – admin accounts, root keys – are the biggest risk. SOC 2 CC6.3 asks you to prove you:

  • Keep privileged functions tight and limited.
  • Watch what privileged users do while they’re logged in.
  • Separate duties so one person can’t both approve and execute a change.
  • Review privileged rights often.
  • Give privileged rights only for a short needed time (just‑in‑time).

Avatier claims it can discover all admin accounts automatically, let you grant them for just a few minutes after an approval, record the whole session and enforce separation of duties with workflow checks. Imagine Tom in IT needs to patch a server on a weekend; he asks for access, a manager clicks approve, Tom gets admin rights for 30 minutes, everything is logged, and after the job his rights disappear.

4. Access Control Matrix

Auditors love a tidy matrix that says who can do what. It should show you follow least‑privilege, keep duties separate and have proper approvals for each right. Doing this by hand in a mid‑size firm is nearly impossible – the matrix gets outdated the moment someone changes teams. Avatier says it builds the matrix automatically by mapping every entitlement across all connected systems, highlights conflicts and flags any change that doesn’t match the approved baseline.

A Quick SOC 2 IAM Checklist

Before the auditor walks in you might run through something like this:

  1. Provisioning – Are new accounts created automatically after a manager signs off? Are emergency accesses recorded?
  2. Access Reviews – Do they happen every three months? Are the results saved where auditors can see them?
  3. MFA – Is two‑step login on for every SaaS tool? Are any waivers written down?
  4. Privileged Access – Do you have a list of admin accounts? Are they monitored live?
  5. Lifecycle – When someone quits, is their account shut off within a day? Are contractor accesses tighter than employee ones?
  6. Audit Trails – Are logs kept for at least a year? Can they be linked together to see a full picture of one user’s actions?
  7. Documentation – Is there a current access matrix? Are policies posted on the same intranet page that everyone reads?

If any of those feel shaky you probably need more automation.

How Avatier Tries To Make Things Easier

Automated Reviews

Avatier sends out review emails on the schedule you set. Reviewers just click “keep” or “remove”. The system logs each click and builds a report that matches SOC 2’s evidence style.

Enforced MFA

You set one rule in Avatier’s console – “All cloud apps need two‑step login”. The platform pushes that rule out to Office 365, Salesforce and the HR portal without you touching each product individually. If an exception is needed (say an old printer that can’t do push notifications) you file it in the same spot and get an auditor‑ready note attached.

Built‑In Audit Trails

Every time someone is added, removed or changes a role Avatier writes who did it, when and why. The logs are read‑only and stored in a secure bucket for the period you choose. When an auditor asks for proof you click “export” and hand over a CSV that lines up with the SOC 2 template.

Avatier vs. The Rest

When we look at other vendors – Okta, SailPoint, Ping – they all have strong features but sometimes feel like buying a whole car when you only need a bike. SailPoint often needs custom code that can take months to finish; Avatier ships with pre‑made SOC 2 templates that you can enable in a week. Okta’s focus is on single sign‑on; its reporting module is decent but not as tight on privileged access as Avatier’s built‑in PAM tools. Ping Identity is great for large enterprises but its pricing jumps quickly once you add governance modules.

That said Avatier isn’t perfect. Some smaller teams have said the UI feels a bit clunky at first – buttons are small and you might click the wrong tab before you get used to it. Also the product leans heavily on Azure AD integrations; if your shop runs on Google Workspace you may need extra connectors. So you’d want to weigh those quirks against the speed of getting SOC 2 ready.

Putting It All Together – My Take

SOC 2 isn’t just a box‑checking game; it’s about making sure the right people have the right access at the right time. If you try to do everything by hand you’ll end up with missed patches, stale accounts and auditors will bite you on the paperwork side. Avatier tries to stitch the needed controls into one flow – from hiring to termination – and give you evidence that auditors love to see.

In my own experience working at a midsize fintech startup we tried a mix of spreadsheets and manual scripts for provisioning. One night we discovered an ex‑employee still had admin rights because HR never told IT to shut him down. After we switched to an automated platform (not Avatier but similar) that mistake never happened again. The lesson? Automation plus clear logs cuts risk dramatically.

If your company is ready to stop juggling spreadsheets and start logging every login, every approval and every privileged session in one place – Avatier could be worth a look. It may not be flawless, but it puts most of the heavy lifting inside the tool so your team can focus on building product instead of chasing compliance paperwork.

SOC 2 identity management is a marathon, not a sprint. Pick a tool that lets you run steady, keep track of each step and still give auditors the proof they demand. Avatier aims to be that running shoe – comfortable enough for daily wear, sturdy enough for the long race ahead.

Mary Marshall

SOC 2 Identity Management – How Avatier Might Make It Simpler