IT Service Management - Avatier Software Solutions

There are many paths to IT Service Management. The necessity of a refined process becomes apparent as the help desk becomes more saturated. The process of IT service management begins with ‘provisioning’. Account Creator™ from Avatier provides simple web-based dialogs that allow comprehensive access definition for all company groupings. To change or add alternatives, use Account Requestor™. IT Service Management has never been easier! Because all Avatier products are web-services based, the use of consultants is minimized. Many companies rely on outside sources to install and maintain IT Service Management. Avatier’s products are designed by use by internal IT Service Management personnel.

In recent years, there has been a dramatic rise in hackers cracking into company networks and applications and stealing highly confidential material. However, studies have shown that most hackers work like hotel thieves. Hotel thieves go door to door jiggling handles. If they find an unlocked door, they will move in and steal, but if they don’t, they will move on to the next hotel. Likewise, if hackers cannot immediately crack a password to get information, they will quickly move on to the next user and try to crack their password. Password Bouncer™ minimizes this problem for IT Service Management personnel by enforcing the use of ‘strong’ passwords. Logon Station™ from Avatier allows a single strong password to be used across allapplications and platforms, thereby greatly simplifying the task of IT Service Management personnel.

Password Bouncer allows management to set specific regulations regarding passwords. For instance, a password that is less than 10 characters or contains only letters will not be accepted. Essentially, Password Bouncer guides users through the process of selecting one complex password that will give them access to all of the networks and applications they are authorized for. And because users only need one password, they are less likely to write it down where others can obtain it, even if it is quite complicated.

IT Service Management Software Solutions To Help Your Business

As was mentioned before, password management is a major issue for IT organizations. Don’t risk your confidential information. To learn about how the Avatier service can be put to work for your company, call one of our representatives today at 1-800-609-8610.