Avatier

Streamlining Identity Management. Accelerating Business Results.           Open support ticket  Email a friend!  Sign me Up!
 

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Identity Management
Self-Service Password Reset & Password Synchronization
User Provisioning & User Deprovisioning
Single Sign On (SSO)
User Administration
Technical Support Hotline
 
Avatier support engineers are available Monday through Friday 7:00 A.M. to 6:00 P.M. (PST). To reach Avatier's technical support team, please call:

1-925-217-5213
1-866-522-0903
(Toll-Free)

This hotline is available to all customers with current maintenance plans, and all current evaluators. Ask the operator to connect you to Technical Support when you call.

SUPPORT

Open a Support On-Demand Case Number

Now you can open your own support cases.   You will be automatically assigned and emailed a case tracking number.  Please complete the following form and use your corporate email address:
 

Contact Name:
Email:
Phone:
Company:
Type:
Status:
Case Reason:
Subject:
Priority:
Description:
Products:
Build Number:
   
 

 

 

Additional Instructions
 
In order to ensure efficient service, be ready to provide us with the following information:

  1. Your Customer Account Number

  2. Product name and version number

  3. Detailed problem description

  4. Hardware and software configuration, operating system version, etc...

 

 


 

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 All other trademarks or registered trademarks are owned by their respective holders.