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Avatier Identity Management Server™ Supported Target Platforms
All of Avatier Identity Management Server™ solutions seamlessly communicate to the following platforms for self-service password reset, transparent password synchronization, user provisioning, and user deprovisioning.  These target systems are supported right out of the box without having to learn a proprietary scripting language to get started.  These platforms are setup, configured, and tested in less than 30 minutes per system without requiring any customization other than the system name displayed to your end users.

Target Platforms		Supported Versions	Comments
Operating Systems
	Microsoft Windows NT & Active Directory	4.0, 2000, 2003	No Schema Extensions / Works at OU level
	Microsoft Windows Server	4.0, 2000, XP, 2003	Local Accounts
	Sun Solaris	2.6 and above	Web Service (Local Host, NIS, & NIS+)
	HP-UX (trusted/untrusted)	11 and above	Web Service (Local Host, NIS, & NIS+)
	IBM AIX	4.3 and above	Web Service (Local Host, NIS, & NIS+)
	Redhat Linux	7.1 and above	Web Service (Local Host, NIS, & NIS+)
	Suse & Other Linux	All Versions	Web Service (Local Host, NIS, & NIS+)
	SGI IRIX	6.5 and above	Web Service (Local Host only)
	iSeries (IBM AS/400)	V4R5 and above	Web Service on AS/400 (requires latest Java PTFS)
	zSeries (IBM OS/390)	V2R8 and above	Web Service on OS/390 RACF,  ACF/2, TopSecret
	Digital VAX VMS	7.3-1, 5.1 and above	SSH Connector Technology
Directories
	Sun Java System Directory	4.2 and above	iPlanet Directory Server Supports Multiple Domains
	Novell NDS	4.11 and above
	Novell eDirectory	6.x and above	Supports Multiple Domains
	Microsoft ADAM	All versions	Supports Multiple Instances
	Oracle Internet Directory	All versions	Supports Multiple Instances
	IBM Directory Server	3.x, 4.x, and 5.x	Supports Multiple Domains
	OpenLDAP	2.1 and above	Supports Multiple Domains
Databases
	Microsoft SQL Server	7.0 and above	Supports Multiple Instances of SQL 2000
	Oracle 9i	8.x and above	Supports Multiple Instances
	Sybase	10.x, 11.x, 12.x
	IBM DB2/UDB	6.x, 7.x, and 8.1
	Informix	7.x and 9.x
Applications
	IBM Lotus Notes	R4 and above
	Oracle E-Business Suite	8.x and above
	SAP	3.1I, 4.0B, 4.5B, 4.6C, and 4.7 Enterprise
	PeopleSoft	8.x and above
Smart Card
	RSA SecurID	All versions
	ActivCard	All versions

Support for Other Target Platforms
Do you need support for a system that is not list above?  Let an Avatier representative know your needs and timeframe and we can typically accommodate you in less than four weeks.  Avatier also sells our AIMS Software Development Kit (SDK) along with our sample demonstration program which exercises each callable function.   This allows your in-house web development team to securely integrate with any platform without using an insecure, hard to troubleshoot, proprietary script language.

Avatier Identity Management Server™ Help Desk Management Systems Integration
Only Avatier's Identity Management solutions can be interfaced to your help desk system, so that all problem tickets are automatically created and updated in any language.

The primary benefits of automated ticket generation are:

• Blazing Speed - tickets are opened and closed in a matter of milliseconds instead of minutes.
   
• Improves Accuracy - by removing the human element,  AIMS provides a uniform method of logging for all types of incidents.
   
• Avoids Redundancy - no need for support staff to enter redundant information about calls.  Any actions performed by AIMS solution is automatically propagated to the help desk system.

Avatier Identity Management Server multilingual external user exit facility is used to interface any help desk system, from any vendor.  This one of a kind multilingual facility can:

• Create new trouble tickets.
• Update and optionally close existing tickets.
• Communicate with the help desk system when any event take place on the AIMS server. Events that may trigger interaction between AIMS and a help desk system include user deprovisioned/user deleted, user added to domain admins group, user disabled,  authentication attempts, password verification or reset, user provisioned, security violations, successful or failed operations, etc.
• Execute mission critical business logic. You can configure the software to execute different actions based on different events.
• Send e-mail alerts to support staff, security officers or users.
• Execute any program.

Multilingual Supported Languages
English is the default language.  Organizations may choose to purchase the European Language Pack which supports French, Spanish, German.  Optionally, Avatier also sells a Far East Language Pack which includes Chinese (simplified), Chinese (traditional), and Japanese.  All products automatically detect browser language settings and convert to the desired language.  Contact Avatier if your organization requires support for languages additional languages.

AIMS supports sending end user emails and alerts in their native language.  Password Station supports Multilanguage identity enrollment.  Administrators have additional control to specify which language should be used for the configuration web pages, help desk ticketing, and even the audit log.  All default English templates have been converted to each of the other supported languages.  Finally, Avatier recognizes that some organizations may have administrators spread out around the world, in this case, each administrator has language specific emails and alerts.

		English
		French
		German
		Russian (available Q1 2005)
		Spanish (European & S. American)
		Japanese
		Chinese (Simplified & Traditional)