Improve Security
Password Reset Station adds another layer of security to your existing layered security infrastructure by providing the following improvements:

• Maintain comprehensive audit trails for all heterogeneous password activity.
   
• Avoid assigning "system administrator" permissions to additional staff to facilitate password reset requests.
   
• Ensure cross-platform password policies compliance.
   
• Facilitate more secure policies, such as preventing employees from using common words in their password and over 100 other rules.
   
• Reduce help desk and administrators from being pressured to return a favor to an employee and bypass password policy.
   
• Eliminate the chance of help desk personnel not confirming employee identity during brief periods of high call volume.
   
• Prevent accidental password resets due to human error.
   
• Guarantee employee identity is verified for all password management activity.
   
• Improves intrusion detection by acting as a honey pot to trap and alert on all unsuccessful identity verifications.

Reduce Cost
Eliminate the leading source of help desk calls and associated expenses by using Password Reset Station to automate password resets and account unlocks.

Optimize Employee Productivity
Password Reset Station improves employee productivity by consistently reducing password reset to less than a few seconds.

Password Reset Station's password synchronization lowers the number of passwords employees have to remember, to one. 

Realize Rapid Return on Investment
Self service automation of password resets with Password Reset Station typically results in a 60-120 day complete return on investment.  Contact us to discover how to achieve this ROI!

Enforce Accountability
Every action performed through Password Reset Station service is stored in an audit log database.  Critical alerts and confirmations are  e-mailed directly to designated administrators and employees.

Minimize Deployment & Maintenance Costs
Password Reset Station speedy and effortless installation, typically takes two to five minutes plus a reboot.  Configuration typically takes 10 minutes allowing for immediate realization benefits without any disruption to your network.

Respect Employee Privacy
Use Password Reset Station to minimize the need for employees to share sensitive personal information with support staff.

Streamline Technology Resources
Although improving productivity for your technology staff is categorized as soft dollar savings, it is important for you to realize the benefits Password Reset Station provides in this area:

• Transform technical resources to offer improved service to employees who have difficult, non-routine questions.
   
• Concentrate staff efforts on more simulating strategic tasks; such as: product evaluations, statistical analysis, call avoidance, troubleshooting, and proactive diagnostics.
   
• Reduce staff turnover from recurring mundane support calls.

Maximize Scalability
Integration with Microsoft's Active Directory and Microsoft's Windows NT enables Password Reset Station to be extremely scalable because no replication management of external databases or files is necessary.

Likewise, leveraging the multithreaded nature of web services, all actions are processed simultaneously. 

It can support a global corporate enterprise, a dispersed remote user community, and a 200 person office with the same safety, reliability, and ease-of-use across all environments.

Achieve Ease of Use
Resetting your password is as simple as the following three easy steps:

1. Identify (enter your account)

2. Verify (correctly answer your private questions)

3. Reset (enter your new password)

Realize Anywhere Anytime Access
Access to a web browser or telephone ensures an employee can  reset a forgotten password and unlock his or her account without requiring any outside assistance.

Decrease Frustration
Now you can eliminate the typical delays, frustration, lost productivity, and overhead typically experienced while waiting on hold for a help desk member to handle your password reset request.

Password Reset Station not only removes the burden from the help desk, but lets employees get back to work with a minimal of disruption or delay.

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