Quick Password Reset (QPR)

More than 40% of all help desk calls pertain to password troubleshooting.  Help desk personnel can reset users' passwords quickly and easily by simply selecting an icon in TEM Client.  This saves a tremendous amount of time for help desk staff and LAN Administrators by eliminating the need to type and verify new passwords.

With TEM Client's Quick Password Reset, a standard organizational password is defined that will be automatically assigned to users who require their password to be reset.  This feature is widely used when rolling out new workstations, or when converting current workstations to a "standardized desktop" or new operating system.  This feature allows the TEM Enterprise Manager to configure the Force Password Reset and Unlock Account as default options when QPR feature is invoked.