Follow the detail instructions below to hear the
self-service phone password reset solution that best
meets your organization's requirements.
Authenticate using a
two-factor authentication
RSA SecurID PIN + Token
Contact Avatier 925-217-5170 to obtain your random
token code.
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|
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| Avatier
RSA Phone Reset Demo Instructions |
|
Instructions |
Actions |
|
To access
this demo call:
|
1-925-275-0124 |
|
To
authenticate
using your RSA SecurID |
Press
"1"
|
|
Enter
the your RSA SecurID serial number and press # |
23574080# |
|
Enter
the your PIN and token displayed on RSA token |
1212
+ token# |
|
To
reset your password |
Press
"1"
|
|
To
accept the new password |
Press
"1"
|
Authenticate using
Voice Authentication or Speech Recognition
Contact Avatier 925-217-5170 to have a registered user
speak their name.
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|
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| Avatier
Voice ID Phone Reset Demo Instructions |
|
Instructions |
Actions |
|
To access
this demo call:
|
1-925-275-0124 |
|
To
authenticate
using your voice identification |
Press
"2"
|
|
Enter
your 10-digit office telephone number stored in
LDAP |
888
555 1212# |
|
Say
your name to experience a failed attempt |
"your
name" |
|
To
reset your password |
Press
"1"
|
|
To
accept the new password |
Press
"1"
|
Authenticate using
your Private Identification Number (PIN)
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|
|
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| Avatier
PIN Phone Reset Demo Instructions |
|
Instructions |
Actions |
|
To access
this demo call:
|
1-925-275-0124 |
|
To
authenticate
using your voice identification |
Press
"3"
|
|
Enter
your 10-digit office telephone number stored in
LDAP |
888
555 1212# |
|
Enter
your Private Identification Number (PIN) stored
in LDAP |
2003# |
|
To
reset your password |
Press
"1"
|
|
To
accept the new password |
Press
"1"
|
|
Open
support ticket
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