Self-Service password reset cross platform architecture for Password Station.NET
 
 Feature Comparison Matrix 

 Features Password Reset using Conventional Help Desk Password Reset using Password Station
Avoid waiting on hold for up to 20 minutes  
Reset your password at 3:00 in the morning Additional Cost
Reset your password from an airport Internet Kiosk  
Log all password reset activity  
Sent daily password reset activity and intrusion alerts to administrators  
Will work without requiring 2 weeks of vacation a year  
Stays technologically current without additional training  
Securely validates every user before authorizing the password reset Questionable
Communicates clearly and understandably at all times Varies
Doesn't require authorization from a manager or supervisor Site Specific
Can be accessed from any Internet connection  
Recognizes each user after only one step enrollment  
Reduces Help Desk cost an average of $65,000/yr per 1000 employees  
Minimizes employee downtime  
Can expand to support growing companies without needing additional space or headcount  
Empowers users to manage their own access  
Highly encrypted communication to ensure password security  
Never calls in sick  
Doesn't require benefits or a 401K retirement plan contribution  
Simple to use and easy to understand  
Highly customizable to meet individual company needs Additional Cost
Confidential password selection in which only the user knows the new password  
Attractive and pleasant interface Varies