Avatier

Streamlining Identity Management. Accelerating Business Results.           Open support ticket  Email a friend!  Sign me Up!
 

Solutions Products Support Partners Company News Contact

 

Avatier Password Station - Telephone Password Reset Suite
Telephone Password Reset Your Way, Reduces Cost and Ensures Compliance
CROSS-PLATFORM SELF SERVICE TELEPHONE PASSWORD RESET WITH PASSWORD SYNCHRONIZATION

What is Avatier Password Station - Telephone Password Reset Product Suite?

Imagine being able to QUICKLY, EASILY, and SECURELY reset your forgotten password  from anywhere at anytime by simply calling an automated telephone password reset system!  Only Avatier's phone password reset product suite offers customers a choice of three secure methods of validating the end user’s identity over the phone.

Avatier Password Station - Telephone Password Reset Suite allows your employees to securely reset their forgotten password using any phone. 

You can choose from three secure end-user identity verification techniques.  The end-user's identity is confirmed over the phone using a private identification number (PIN) or two-factor user authentication, like RSA SecurID token, or even speech recognition voice
authentication. 

After the user's identity has been verified over the phone, Avatier Password Station can
synchronize ONE strong password across multiple platforms without involving the help desk.

How does Avatier Telephone Password Reset Product Suite work?
Only Avatier phone password reset product offers customers a choice of three secure methods of validating the end user’s identity over the phone. They include:

1.  PIN Phone Reset
2.  RSA SecurID Phone Reset
3.  Voice Identification Phone Reset

Avatier Password Station - Telephone Password Reset Suite gives organizations the most telephone authentication options to securely validate end-users over the phone prior to performing password reset Choose the Avatier phone password reset solution that best fits your organization. 

Avatier PIN Phone Password Reset

It works by allowing employees to use the phone's touch tone keypad specify their unique employee ID number, office phone number, or any other unique numerical data stored in your company's directory plus a personal identification number (PIN).  Supported directories include: any LDAP directory server, Microsoft Active Directory, or even any database can be used to support legacy systems like Microsoft Windows NT.

Avatier RSA SecurID Phone Password Reset

Similarly, employees to use the phone's touch tone keypad enter unique RSA SecurID serial number found on the back of their RSA SecurID token plus a personal identification number (PIN) and the token currently displayed on the device.  Immediately, leverage your RSA SecurID investment today reduce password reset help desk calls.

Avatier Voice Identification Password Reset

It allows you  employees to use their unique voice print to identify themselves so they can securely reset their password.  Avatier's voice authentication password reset product maximizes security while eliminating fraud and identity theft by securely verifying caller identities and avoiding calls and cost to the help desk.  Employees are reassured that their password resets are secure and confidential.

Whether you call it speech verification password reset or speech recognition password reset or speaker verification password reset or voice recognition password reset or voice password reset or voiceprint password reset or voice authentication password reset the technology provides the same core functionality.
 

Reduce Costs by Eliminating Password Reset Calls
Password Reset Station effortlessly and securely delegates password reset to employees; reducing help desk calls by up to 30% according to Gartner Group.  
Avatier's telephony password reset product suite easily integrates with existing help desk ticketing software and network infrastructures, minimizing deployment and impact on overburdened IT staff. Whether battling identity theft or securely resetting passwords, only Avatier can improve both security and convenience while lowering operational costs.

Improve Security by Verifying Employee Identity
Password Reset Station utilizes a series of personalized challenge questions to assure that an employee's identity is securely confirmed before allowing the password to be changed by the employee or help desk staff.

Optimize Productivity by Minimizing Costly Employee Downtime
Password Reset Station improves employee productivity by reducing the number of passwords an employee has to remember to one and consistently delivering a predictable password in seconds not minutes.

 
     
 
 testdrive


Download Password Reset Station for Cross Platform Reset Password
download now

Try Automating NT Password Reset Now
phone demo


AD Password Reset Cost Analysis
cost analysis

Telephone Password Reset Your Way!
Pick the telephone password reset product that best fits your organization:

Self Service Password Reset   PIN TELEPHONE PASSWORD RESET  
Self Service Password Reset   VOICE RECOGNITION PASSWORD RESET  
Self Service Password Reset   VOICE AUTHENTICATION PASSWORD RESET  
Self Service Password Reset   VOICE BIOMETRIC PASSWORD RESET  
Self Service Password Reset   RSA SECURID TELEPHONE RESET  
 
 latestdocs
Password Reset Microsoft Word Manual Avatier Password Station Overview
Password Reset Microsoft Word Manual AIMS Overview (4 pages)
Password Reset Microsoft Word Manual AIMS QuickStart Guide (4 pages)
Password Reset Microsoft Word Manual AIMS Reviewer's Guide (45 pages)
Password Reset Microsoft Word Manual AIMS Reference Guide (400 pages)
 
 keybenefits
Enterprise Password Reset Reduce operational cost
Password Management Improve security and accountability
Web Based Password Reset Enable strong password enforcement
Cross platform Password Reset Facilitate security compliance
Web Based Password Reset Ensure employee privacy
Unassisted Password Reset Increase productivity
 
 keyfeatures
Self Service Password Reset Design Advantages
Secure pre-logon password reset
Cross-platform self-service
Rapid telephone password resetTM
Changes locally cached passwords
Transparent password synchronization
LiveUpdate ServiceTM
Real-time account status
Leverage existing directory store
Guaranteed password resetTM
Retry notification
Mass enrollment of user identity
Customizable interface
Parallel cross-platform processing
Web service infrastructure with SDK
Sends persistent enrollment invitation
Avatier Identity Management ServerTM - AIMSTM
Self Service Password Reset Security Advantages
Honors password history
Silent AlarmsTM
Automatic intrusion detection
Pre-packaged identity questions
Cascading identity questions
Configurable identity questions
Centralized auditing
Enhanced password policy
Self Service Password Reset Reporting Advantages
Customizable cost savings report
User adoption report
Scheduled usage reporting
Real-time usage reporting
Self Service Password Reset Streamlines traditional help desks
Enterprise password reset console
Guarantees end user identity
Sends enrollment invitation
Real-time account status
 
 keyrequirements
Reset Forgotten PasswordSystem Requirements
Help Desk Outsourcing | Login Password Recovery | Identity Access Management Strategy | Password Management Programs | Reduce Help Desk Ticketing | Self Service Identity Management | Single Sign On Software Solution | User Password Management Utilities | Sitemap

 Copyright © 1995-2005 Avatier Corporation. All rights reserved.
 All other trademarks or registered trademarks are owned by their respective holders.