USER PROVISIONING

Every organization has some combination of manual and automated user provisioning processes.

Specifically, user provisioning consists of managing the adds/moves/changes through the lifecycle of an employee, contractor, vendor or customer. Typical tasks include account creation, termination and daily account management, such as promotion, demotions, and leaves of absence, access requests, and maintaining account attributes like cell phone numbers and title.

 

The legacy user provisioning process involves manual operations that can take days or even weeks and it often involves a dozen or more people, driving up costs and making auditing difficult. Avatier User Provisioning can be executed with little or no administrative intervention, from automatic provisioning triggered by a new hire in the HR system to self service access requests and workflow enforced approvals and, finally, automated termination. The current status of each operation is available online, and missing approvers can be reminded or the request can be escalated automatically per organization policy. Perhaps most importantly, all steps are captured in a database for standard custom audit reporting.